Shocking, but true.
You inbox is buzzing with useful stuff: questions and answers, little tidbits of information, links to websites and documents that hold a wealth of information. The wiser among us might already be using labels/folders to organize stuff so that they can easily discover important emails when needed. Many of us might not realize the potential of the contents of our inboxes and probably even delete stuff they might need later, or never bother to look in their inbox to see if there’s stuff there that might be useful to them.
There’s another aspect to this – some content in your inbox is useful not just to you, but can also be useful to a lot of other people in your workplace who were not a part of the email discussion when it took place. Simple proof – we have all sometime in the past forwarded discussions from our inboxes to people who needed the information or attachments contained in them.
And that leads us to the crux of the problem – There’s a whole lot of useful content lying in our inboxes which can be useful to others and to us, but would never be discovered because:
- others don’t know whats there in your inbox that can be useful to them
- you might delete stuff that can be useful later
Isn’t calling your email inbox a knowledge morgue not really an overstatement?