We recently talked here about how careless CC-ing is the root of a lot of email evil. And now we have data to prove it!
According to this recently published study, CC is behind a lot of email clutter that people have to go through at work. Quoting from here:
“The survey of company email use revealed typically that almost one in five emails was cc’ed unnecessarily to staff members other than the main recipient. 13% of received emails were irrelevant or untargeted and a mere 41%, much less than half, of received emails were for information purposes. Less than half of emails (46%) that required an action on the part of the recipient actually stated what the expected action was.”
Clear case of CC abuse. I am sure we’ve all been at the receiving end or at the “perpetrator’s end” of this vice. What are we going to do about it?